End of Month Re-Authorizations:
On the last day of every month, Motorola Access Control, sends out a
Re-key. This is a signal that keeps all subscribed customers active. It is a requirement that 4dtv Receivers receive this re-key, to remain authorized. Without the re-key; 4DTV receivers do not update properly and likewise lose authorization for subscription programming.
Prevention is simple and highly recommended for the last day of each month.
1) Turn the receiver off by 2am Eastern Time. The receiver should move the dish back to Satellite G1 to receive updates, OR:
2) Leave the system on but make sure it is located on any digital Channel that can receive a re-hit. Some examples of channels that can receive re-hits are g1-100, 150, 167 or g5-100 or c3-101 or Go-101.
4DTV Systems commonly tuned into satellite G3 may lose channel authorization at the end of each month without the re-key from Motorola. Satellite G3, is without a data stream capable of receiving re-hits, AKA (Re-authorizations)
If the Re-key is not received then a simple re-hit will update the receiver. Self service re-hits are available 24 hours a day at: www.callnps.com/rehits.htm. Make sure when you request a rehit that the green DC light on the front panel of the 4DTV receiver is in the on position; otherwise you will need to tune to a different location until the light comes on.
PLEASE NOTE: NPS IS NOT RESPONSIBLE FOR ANY DAMAGE TO EQUIPMENT CAUSED BY USING THESE INSTRUCTIONS |